Important patient information regarding covid-19
Dear valued patients and community,
For many of us, this year has been one of the darkest and most challenging times during our lives. As of 8th May, the AHPPC and the Dental Board of Australia have agreed to move back to a level 1 status, which means - yes, we can now conduct all aspects of dentistry with standard precautions. We will continue to screen our patients for symptoms and COVID-19 risk factors. Treatment restrictions will only apply to patients who meet epidemiological or clinical symptom criteria. Please note that our opening hours are changing week by week, we are doing our best to accommodate our staff and patients.
Our team members at Dr Bo Jiang & Associates are very well aware of the risks involved in the dental clinic associated with the spread of coronavirus. This is why we wanted to share with you the steps we have and are still taking in order to reduce the risk of exposure at our clinics. We have always taken infection control very seriously and we are fully compliant with Australian and New Zealand current requirements when it comes to personal protective equipment, cleaning and disinfection protocols and effective instrument sterilisation.
During the month of April 2020, at level 3 restrictions, we had followed the advice by the Australian Dental Association and had implemented it throughout our practices as soon as announcements were made. It was a difficult decision, as it meant that the majority of dental procedures were no longer allowed to be performed, or massive limitations/alterations were made in how a procedure had to be performed in the dental chair.
Currently, we are still screening all patients prior to coming into the clinic for the risk of infection. Our waiting rooms are clear of touchable items such as magazines and children's toys. We are keeping social distancing where possible, and in fact most patients who have appointments stay inside their cars instead of the waiting room. Once ready for the appointment, we invite our patients inside where hand washing/sanitizer and a 1% hydrogen peroxide mouthrinse is done to reduce viral particles. Additionally, where possible we have made an effort to be using a "rubber dam" which is a sheet that sits over the teeth and covers much of the mouth to greatly reduce the amount of aerosols produced.
Our greatest priority is the health and safety of our staff, patients and the community. We hope that you may feel at ease when coming into our clinic, knowing how serious we are taking the coronavirus outbreak and all the strict measures we have implemented.
We are happy to be able to see our patients back again!
Dr Bo Jiang & Team